Customer Contact Center Module

Customer Contact Center Module IMG

Minitab's Supply Chain Module allows you to leverage the power of data analysis to overcome your supply chain challenges.

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Customer Contact Center Module 1A

Familiar Terminology

Written with contact center professionals in mind, Minitab’s Customer Contact Center Module provides guided data analysis in commonly used and understood terms. Improve key performance indicators (KPIs) like service levels, utilization and cost, ticket volume, time management, ticket resolutions, and customer satisfaction without worrying about which analysis to use.

Proven Performance

Learning statistics might not be on the top of any contact center professional’s to-do list. Minitab Statistical Software has been a leading solution for data analysis for nearly 50 years and is trusted and used by organizations all over the world.

Customer Contact Center Module 1B

On-Demand Assistance

Minitab is with you every step of your analysis. Using information icons, you can access support pages written in your natural language with contact center examples, and our industry-leading technical support team can assist by phone or email as needed.

Ready to see Minitab's Customer Contact Center Module in action?